Privacy Policy

Heritage Brass Building Materials Trading LLC is committed to providing the safest and most secure shopping experience possible.

WHAT INFORMATION MAY BE COLLECTED FROM THE CUSTOMER?

  • Contact Name
  • Name of the Company (optional)
  • Billing Address
  • Shipping Address (if different from billing address)
  • Mobile Number (optional)
  • Email address

We hold information that you may provide in email correspondence, and in customer service and product reviews, and when you communicate with us via social media.
We may hold data on how you respond to our email marketing campaigns, such as whether our email has been opened, and what links you may have followed in that communication.
 

WHAT WE DO WITH THIS INFORMATION?

We shall use the information provided to fulfil your order. We will also use your information to provide you with further information about our products and services, and to provide you with information about updates to our website. We will give you the chance to refuse any marketing email from us when you place your order. We will never collect sensitive information about you without your explicit consent. The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us at heritagebrass@live.com or logging into your user profile. If you find any inaccuracies we will delete or correct the data promptly. We will retain a record of your personal information in accordance with the legal regulations at all times as evidence of the transactions between us for accounting purposes and to provide you with the best service possible.
 

SHARING OF DATA

Some personal data is shared with non-marketing third party companies we use on a day-to-day basis, that is necessary to help process orders and provide customer based services.

  • Network International - Our payment merchant centre Network International is used to process card details through its own encrypted secure website. We do not have access to card data used. Data is stored against any transaction made through Network International, this allows us to check the validity of the transaction and make refunds against transactions. Card details are not stored.

COOKIES

Our website uses "cookies" to track use of the website and allow customers to purchase from our web site. Please note that these cookies do not contain or pass any personal, confidential or financial information or any other information that could be used to identify individual visitors or customers purchasing from our web site.
Please note that you are free to refuse cookies. However, for purely technical reasons this may prevent you from experiencing the full functionality of our web site. This is because cookies are used to keep track of the contents of customers, shopping baskets during the checkout process. This facility ensures that the items added to (or removed from) your basket are accurately stated when you go to pay.

 
AGREEING TO TERMS

Heritage Brass Building Materials Trading LLC reserves the right to make changes in this policy.
Your use of this site indicates acceptance of this privacy policy.
If you do not agree to Heritage Brass Building Materials Trading LLC Privacy Policy as posted here on this website, please do not use this site or any services offered by this site.
Your privacy is important to us at Heritage Brass Building Materials Trading LLC. We strive to maintain the highest standards of integrity in all our operations. Similarly, we are dedicated to protecting the privacy of our customers, consumers and online visitors.